Karen joined Retail Merchandising Services in 2000. Prior to RMS, Karen was with Target for 7 years. Her experience includes roles in executing company-wide training, both in person and virtually, and leading large in-store teams as well as mid-size remote teams. As Field Operations Manager, Karen works directly with our team of Field Coordinators and Certified Trainers to ensure they are training and mentoring service representatives in their assigned areas throughout the US. Karen’s goal is to provide all merchandising reps with the skills they need for superior project execution. This, in turn, leads to high customer satisfaction!