The Retail Merchandising Services (RMS) team is comprised of seasoned experts. Our leadership has over 150 years of combined executive retail experience, including store and corporate inventory management, merchandising, operations, and manufacturing. Our account team has deep knowledge of retail store and merchandise management. RMS recruiters have a long, successful record of hiring and working in retail stores.
Kati is the Chief Operating Officer and has been with RMS since 1998. Prior to RMS, Kati was with Target stores for 18 years in various positions across the country, including overseeing stores in both LA and the Chicagoland area. As Chief Operating Officer, Kati leads the day-to-day business at RMS and is very involved in Client Services, Operations and IT. Clients at RMS know Kati is very accessible, involved in and knowledgeable about their projects. No matter the size of the project, Kati ensures RMS clients are pleased with the value they get and always works with the team to find additional ways to live our customer intimacy model.
Michele joined Retail Merchandising Services in 2010 and serves as the Director of Human Resources. In her role, Michele provides strategic direction and leadership for all HR programs, including staffing, performance management, training, compensation, benefits and safety. Additionally, Michele oversees the project Compliance team, as well as the Field Operations team, which includes our robust Field Coordinator program, ensuring our field teams and corporate teams are fully aligned to meet our organizational goals.
Lisa has been the Director of Client Services since joining Retail Merchandising Services in 2019. Prior to RMS, Lisa was with Target for 17 years and Walmart for 8 years. Her experience includes roles in field leadership, inventory management, merchandising and operations. As the Director of Client Services, Lisa provides strategic direction and leadership to the account management team with an emphasis on building solid client relationships and ensuring outstanding in-store execution.
Amy joined Retail Merchandising services in 2012 and serves as the Controller. Prior to RMS, she has over 15 years of accounting and financial analysis experience in a variety of industries. With RMS operating in all 50 states, Amy provides the strategic leadership of the payroll and accounting teams. She ensures RMS is compliant with the many city, county and state laws that apply to our merchandising representatives.
Dave is the Business Development Director and has been with the company since November of 2018. Dave has over 25 years of experience in retail including senior roles in merchandising, marketing, sales and retail strategy. His experience includes working for both retailers and retail suppliers. In his role, Dave leads RMS in the development of new partnerships, service innovation, and marketing initiatives.
Karen joined Retail Merchandising Services in 2000. Prior to RMS, Karen was with Target for 7 years. Her experience includes roles in executing company-wide training, both in person and virtually, and leading large in-store teams as well as mid-size remote teams. As Field Operations Manager, Karen works directly with our team of Field Coordinators and Certified Trainers to ensure they are training and mentoring service representatives in their assigned areas throughout the US. Karen’s goal is to provide all merchandising reps with the skills they need for superior project execution. This, in turn, leads to high customer satisfaction!
Kim has been with RMS since 2012 as a Senior Account Manager. She came to RMS with 8 years of merchandising account management experience in Target and several other large retailers. Prior to merchandising, Kim’s experience was inventory management for various Target suppliers. Kim has substantial experience and expertise in the Beauty category reducing voids, improving On Shelf Availability (OSA), display execution, and planogram (POG) maintenance.
Dawn has been with RMS since 2014 as a Senior Account Manager. She has substantial experience with Scan Based Trading clients as well as category expertise in Food and Beverage, Electronics, and Sporting Goods. Prior to RMS, Dawn was with Target for 22 years. Her experience includes roles in Field Leadership, HQ Project Management and HQ Finance Leadership Operations.
Sherri has been with RMS since 2013 as a Account Manager. She has substantial experience with Scanned Based Trading clients as well as category expertise in Electronics, Toys, Apparel and Health & Beauty. Prior to RMS, Sherri was with Target for 30 years. Her experience includes operational field leadership & training and store execution as a Store Director.
Catalina has been with RMS since 2017 as an Account Coordinator and an Account Manager. Catalina has substantial experience with Scan Based Trading clients and endcap display services. Additionally, she has category expertise in Health & Beauty, Food & Beverage, and General Merchandise. Prior to RMS, Catalina was with Target for 2.5 years. Her experience includes roles in leadership and training.
Zandra has been at RMS since 2016 as an Account Coordinator and an Account Manager. Zandra has substantial experience with Scan Based Trading clients as well as category expertise in Health and Beauty, Food and Beverage, and General Merchandise. Prior to RMS, Zandra was with Walmart for 5 years as a Co-Manager. Her experience includes roles in leadership, inventory management and training.
As a full-service national merchandising firm, RMS offers complete in-store merchandising solutions. You’ve made a big investment in getting your product to retail, now make a good impression on your customers. You can feel confident that your products are available, engaging, and are accurately inventoried.